All full-priced items can be returned for an Online Credit Note (e-gift card) within 14 days of receiving your parcel. (21 days for international returns)
You don't need to contact us prior to returning your parcel, simply fill out the Returns Form (included with your order) and send it back to us within the timeframe below.
In order to receive an Online Credit Note, your return item must meet the following conditions:
- must be received within 14 days of receiving your order (21 days for overseas parcels)
- must be new and unworn with all original swing tags attached
- must not be marked as a Final Sale item on our website (this is in the product description and applies to all styles which are reduced to $30 and under)
- must not have make-up or fake tan marks
- must not smell of perfume, deodorant or washing power
Make sure to also include our Returns Form included with your order and invoice.
We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you.
The cost of return shipping is at the customer's expense - we will not refund or add credit or the cost of return postage.
We will not process returns until your item is received by us.
Please note that while very effort is made to accurately display the colour of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.